What is your usual turnaround time for printing orders?

We always keep our customers informed about the turnaround time before any project is approved. Generally, our printing projects typically have a turnaround time of **5-7 business days**. For extreme bulk orders, the turnaround time may vary. Please contact us directly for more specific timelines tailored to your project's needs.

What file formats do you accept, and do you provide design assistance?

We accept a variety of file formats, with AI, EPS, and high-resolution PNG files being the most commonly used. For the best results, it's important that your files meet our resolution and bleed requirements, which we can provide upon request. Additionally, we offer design assistance through our graphic design team at an extra cost. Whether you need help with creating a design from scratch or simply refining an existing one, we’re here to ensure your vision comes to life.

What payment methods do you accept, and when do we pay?

We accept a variety of payment methods, including credit cards, debit cards, and cash. To ensure a smooth process, we require full payment before commencing any project. Detailed payment terms will be discussed and agreed upon at the time of placing your order.

How can I ensure my files are print-ready?

To ensure your files are print-ready, please use high-resolution images (a minimum of 300 DPI), include bleed areas where necessary, and convert any text to outlines. If you need assistance with file preparation, our team is here to help.